A Customer Chatbot gives your website an always-on team member that answers FAQs, books appointments, captures leads and responds to enquiries — even at 2am. Whether you run a trade business in Auckland, a clinic in Perth, or a hospitality venue in Queenstown, OyAi builds, installs and maintains a chatbot that knows your business so your customers get instant answers and your team gets fewer interruptions.
Answer service enquiries, provide quotes for common jobs and schedule call-outs automatically outside business hours.
Handle appointment requests, answer treatment questions and direct urgent enquiries to the right person.
Respond to reservation questions, opening hours and menu enquiries instantly on your website.
Answer product availability, store hours and return policy questions while capturing details of interested buyers.
If customers message you and wait hours for a reply, a chatbot will convert more of those into booked business.
We collect the questions your customers ask most, your booking procedures, and the rules for when to hand off to your team.
We build a chatbot trained on your specific answers, configure its conversation flow and test it thoroughly before deployment.
We deploy the chatbot on your site and monitor its performance, updating its knowledge and improving responses monthly.
OyAi offers pay-per-job pricing for one-off tasks, or a monthly retainer for ongoing customer chatbot support. Contact us for a free quote tailored to your business.
When the chatbot encounters a question outside its knowledge, it collects the customer's details and escalates the enquiry to your team via email or your preferred channel — no customer is left without a response.
Yes. We integrate the chatbot with your booking system or calendar — Google Calendar, Calendly, or custom solutions — so appointments are confirmed automatically.
We review chat logs, add new FAQs based on customer questions, refine responses and update the chatbot whenever your business information changes — keeping it accurate and effective.
Book a free consultation with the OyAi team. We'll identify exactly where AI can save you time and money — no commitment required.
Book Free DemoOr call us: +64 22 6501 797