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Custom AI Agents for NZ & AU growing businesses

Custom AI Agents are purpose-built digital assistants that know your business inside out. Trained on your rules, tone and data, they handle customer enquiries, qualify leads, book appointments and escalate to humans when needed — all available 24 hours a day, 7 days a week. Whether you run a clinic in Auckland, a real estate office in Christchurch, or a retail store in Melbourne, an OyAi custom agent gives your customers instant, accurate answers while freeing your team to focus on high-value work.

What's Included

  • Trained on your business data
  • Handles FAQs
  • Lead qualification
  • Appointment booking
  • Escalation to humans
  • Available 24/7

Who This Is For

Clinics

Answer patient questions, book appointments and manage follow-ups automatically, even after hours.

Real Estate Agents

Qualify buyer enquiries, schedule viewings and respond to property questions around the clock.

Mortgage Brokers

Pre-qualify applicants, answer lending questions and collect initial information before human review.

Retailers

Handle product enquiries, stock checks and order status questions instantly on your website or messaging channels.

Any customer-facing business

If your team spends time answering the same questions repeatedly, a custom AI agent will free them up.

How It Works

1

We gather your business rules and data

We collect your FAQs, product information, booking procedures and escalation criteria so the agent understands exactly how your business works.

2

Train and configure the agent

We train the AI on your specific data, configure its tone and personality, and set the rules for when to answer and when to escalate.

3

Integrate with your systems

We connect the agent to your website, booking system or CRM and deploy it live, then monitor and improve its performance monthly.

Pricing

OyAi offers pay-per-job pricing for one-off tasks, or a monthly retainer for ongoing custom AI agents support. Contact us for a free quote tailored to your business.

Frequently Asked Questions

How does the AI agent know when to escalate to a human?

We configure specific escalation triggers — complex questions, complaints, high-value leads or any scenario you define. The agent seamlessly hands the conversation to your team with full context.

Can the agent learn and improve over time?

Yes. Monthly retainer clients receive regular updates where we review conversation logs, identify gaps in the agent's knowledge and retrain it to handle new questions and scenarios.

Where does the AI agent live — on my website, in email, or both?

We can deploy your agent on your website as a chat widget, in email, on messaging platforms like Facebook Messenger, or across multiple channels simultaneously.

Ready to Put AI to Work for Your Business?

Book a free consultation with the OyAi team. We'll identify exactly where AI can save you time and money — no commitment required.

Book Free Demo

Or call us: +64 22 6501 797